Tag Archives: Customer

Hey, Disrupt This!

I had a recent meeting with a rep from a printing company. I know, who “prints” anymore, right? However, with everyone talking “disruption” in marketing these days, this meeting produced a surprise worth considering. The surprise you ask? I got … Continue reading

Posted in Advertising, Branding, Communications, Customer Experience, Marketing, Media Buying, Planning, Social Media, The Four P's, Uncategorized | Tagged , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Are You (Customer) Experienced?

Taking care of your customer gets more attention this time of the year even though it’s a year round effort. The skill of coaching¬†customer experience¬†through all the platforms of engagement has never been more challenging or more important. Recently, I … Continue reading

Posted in Customer Experience, Marketing | Tagged , , , , , , , , , , , , , , | 3 Comments