Monthly Archives: June 2011

Coming and Going

People use the phrase “Five-Year Plan” all the time. While it refers to the future, no one said you had to define which five years. I wonder if you have ever taken the time to consider that a “Five-Year Plan” … Continue reading

Posted in Leadership, Planning | Tagged , , , , , , | 2 Comments

You Are Here

Every process contains hurdles. Frustration builds easily when you have to stop in your tracks. Relax. These moments are just reminders that you are where you are supposed to be. My current professional journey started with a guiding principle – … Continue reading

Posted in Customer Experience, Leadership, Marketing, Planning, Uncategorized | Tagged , , , , , , , , | Leave a comment