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Monthly Archives: September 2011
Our customer relationship status-it’s complicated
What a week in the online world. Do we have apps or do the apps have us? Perhaps the love-hate triangle of customer-vendor-content provider is the heart of this struggle. Nobody likes change as seen in Google, Facebook, Netflix, et. … Continue reading
Posted in Advertising, Communications, Customer Experience, Marketing, Planning, Social Media
Tagged Apple, apps, Bandwidth, Cablevision, Comcast, content-delivery, content-providers, Customers, data, entrepreneur, Facebook, FCC, Google, Google-Plus, iPhone, monetize, Motorola-Mobility, Netflix, News Corp., platforms, Quad-Cities-Marketing-Public Relations-Branding-Event-Management, Qwikster, small business, Social Media, social-networking, vendors
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September 11, 2001-A Crossroads Of Communication
You will absorb many views regarding the 10th Anniversary of September 11th. Usually, I avoid blog posts regarding something everyone is writing about. However, my experience then of classic communication helped me connect with total strangers in a personal way. … Continue reading