Monthly Archives: March 2011

I Was Wrong

Admit it, the title made you look. Good, because this isn’t a bait and switch blog post. I began writing a few months back and sought to identify subjects that spoke to marketing and communications. Now, I’m here to tell … Continue reading

Posted in Customer Experience, Leadership, Planning | Tagged , , , , , , , , , , , | 2 Comments

Lead with LUV

Ken Blanchard, the best selling leadership author and trainer, has emerged with a new book. Released in January, Lead with LUV looks at the concept of “love leadership” and reminds everyone that it has nothing to do with being soft. … Continue reading

Posted in Communications, Leadership, Planning | Tagged , , , , , , , , , , , , | 4 Comments