Tag Archives: Customer-Experience-Management

Marketing-Be A Feature, Not Just Another Special

Posted on December 30, 2012 by

Lately, during conversations with friends in the food business, we’ve discussed their dislike of the word special. The word carries negative connotations for them. They prefer the word feature. I have to agree with them when you consider the abuse … Continue reading →

Posted in Advertising, Branding, Customer Experience, Leadership, Marketing, Planning, Public Relations, Sales, The Four P's | Tagged , , , , , , , , , , , | Leave a comment

Small Business Marketing-Big Results From Small Data

Posted on April 25, 2012 by

Happy “Big Data Week” everyone! From April 20-29, worldwide data analysts are promoting and De-mystifying their work. Of course, to small business, any data is big data. But, that is precisely why entrepreneurs should use some small data to have … Continue reading →

Posted in Advertising, Customer Experience, Marketing, Planning, Uncategorized | Tagged , , , , , , , , , , , , , , | Leave a comment